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Privacy and Cookie Policy
Privacy Policy
This Privacy Policy describes how Bestmarket.us (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Bestmarket.us (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, which include a sell and buy marketplace, business directory, blog creation, Amazon, eBay, and Walmart affiliate products with an advanced comparison feature, and the Aliexpress Dropship (Individual) program utilizing ISV API, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. The following sections describe the categories and specific types of personal information we collect:
Information We Collect Directly from You
- Contact details including your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including your username, password, and security questions.
- Business directory listing information including company name, address, contact details, and business descriptions.
- Blog creation information including author name, blog content, and associated media.
- Customer support information including details you provide when communicating with us.
- Aliexpress Dropship (Individual) program information including necessary data to facilitate dropshipping orders through ISV API.
Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies. For complete details about our use of cookies, please see our Cookies Policy.
Usage Data may include information about how you access and use our Site, including device information, browser information, network connection, IP address, and other data regarding your interaction with the Services, including browsing and purchasing behaviors, and interactions with affiliate links and comparison features.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including vendors, service providers, affiliate networks (Amazon, eBay, Walmart), and Aliexpress through the ISV API for dropshipping services.
How We Use Your Personal Information
- Providing Products and Services: We use your personal information to process your payments, fulfill orders, send notifications, arrange for shipping, facilitate returns, manage business directory listings, enable blog creation, and facilitate dropshipping orders through Aliexpress ISV API.
- Marketing and Advertising: We may use your personal information for marketing and promotional purposes, such as sending
- Marketing and Advertising: We may use your personal information for marketing and promotional purposes, such as sending offers, displaying relevant ads, and providing personalized affiliate product recommendations.
- Security and Fraud Prevention: We use your personal information to detect and prevent fraudulent activity, including fraud related to affiliate transactions and dropshipping orders.
- Service Improvement: We analyze data to improve our Services, provide customer support, enhance the comparison feature, and optimize the dropshipping process.
Cookies
We use cookies and similar tracking technologies to enhance our Site's functionality, run analytics, personalize your experience, and track affiliate link interactions. For detailed information about the cookies we use and how to manage your preferences, please visit our Cookies Policy.
How We Disclose Personal Information
We may disclose your personal information under the following circumstances:
- With vendors and service providers who perform services on our behalf, including payment processors, logistics providers, and cloud hosting services.
- With business partners to provide services and advertising, including affiliate networks and dropshipping partners.
- In connection with business transactions such as mergers or acquisitions.
- To comply with legal obligations and protect our business interests.
- To Aliexpress, through the ISV API, for the purpose of facilitating dropshipping orders.
By using Bestmarket.us, you consent to our collection, use, and disclosure of your personal information as outlined in this Privacy Policy.
1. Information Security
We implement robust security measures including:
- Encryption of data in transit (TLS 1.2+) and at rest
- Regular penetration testing and vulnerability scans
- Strict access controls with multi-factor authentication
- Secure handling of ISV API keys and dropshipping data.
See our Security Policy for details.
2. Data Collection & Use
We collect only necessary information for:
- Order processing and fulfillment, including dropshipping orders.
- Customer support.
- Service improvement, including the affiliate comparison and dropshipping features.
- Business directory and blog management.
3. Third-Party Data Sharing
Essential sharing with:
- Payment processors (transaction completion)
- Logistics providers (order delivery)
- Inventory suppliers (stock availability)
- Affiliate networks (Amazon, eBay, Walmart) for tracking and reporting.
- Aliexpress, through ISV API, for dropshipping order fulfillment.
4. Cookies & Tracking
We use only essential cookies for:
- Checkout functionality.
- Order status updates.
- Affiliate tracking and reporting.
- Dropshipping order management.
Full details in our Cookies Policy.
5. Compliance Framework
Data Protection Policy
Our Data Protection Policy ensures:
- Data minimization principles.
- Purpose limitation for all processing.
- Regular DPIAs for high-risk activities, including dropshipping integrations.
Staff Training
All employees complete annual training on:
- Data handling procedures, including dropshipping data.
- Incident reporting protocols.
- Security best practices.
Internal Audit Arrangement
We conduct:
- Quarterly security audits.
- Annual compliance reviews.
- Random access control checks.
- Specific audits related to ISV API integration and dropshipping data.
Data Protection Impact Assessments
Conducted for:
- New system implementations.
- High-volume data processing.
- Third-party integrations, including ISV API.
- Any processing related to dropshipping activities.
Technical Security Certificates
Current certifications:
- PCI DSS compliance through our payment processor.
- TLS 1.2+ encryption for all data transfers.
- Secure handling of ISV API keys.
Business Continuity Plan
Our BCP includes:
- Daily encrypted backups.
- Failover systems for critical operations.
- Supplier diversification.
Data Incident/Breach Policy
In case of incident:
- Immediate containment assessment.
- Regulatory notification within 72 hours if required.
- User notification for high-risk incidents.
Full protocol in our Breach Policy.
6. Your Rights
You may:
- Request access to your data.
- Request correction or deletion.
- Withdraw consent for processing.
Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us at:
- Email: sales@bestmarket.us
- WhatsApp: +1 (432) 251-1289
- Address: 745 Buchanan Street, San Francisco, CA, 94102, US